Dealerships sometimes set a limit to how far the shuttle service can go, more often they set a 5, 10 or even 15-mile radius from the dealership. Quickride has upgraded the Command Center to now reflect how far the customer wants to go from the dealership.
Once the address is put in the Create a Ride form, distance gets shown before it gets submitted. Service Advisors or Dispatchers can now see how many miles the location requested is from the dealership.
Please note if the distance has been set for your dealership, when you create a ride that is beyond the approved radius you will see a pop-up stating that the ride request is outside your dealership's radius. Once you see this pop-up, click on cancel and never create the ride or ask permission from your Manager.
Once the ride request has been submitted, the distance will also be shown.