The Driver app is a mobile application that needs to get downloaded in the Shuttle Driver's mobile phone. This application is available for both Android and IOS devices. With this application, it connects the Drivers to the Command Center, once a Driver claims a shuttle or chose a color, rides will get automatically assigned to the Driver.
This application keeps track of Driver location, a current destination, number of passengers on board and current speed. Once a ride gets assigned to the Driver, they can't cancel it; they can only mark the trip as complete.
With the use of the application, Service Managers can download or extract a report at the end of the day to know how many rides that Driver was able to do and which passengers got assigned to which Driver. The ride report will increase the Driver’s level of accountability in making sure all passengers are picked up or dropped.