Here's the step by step guide in completing the rides in the Driver App.

PICKING UP CUSTOMERS

1. Press “Go” to start driving to the passenger’s location. 

2. Upon reaching the location click “DONE” once the passenger on boards the vehicle. The Driver will be asked “Has the passenger entered the vehicle” click on “YES”. 

3. Then click “GO” to start driving back to the dealership. 

4. Once the customer gets off the vehicle, press “DONE”. Finally, it will ask, "has the passenger exited the vehicle?", choose “YES” this will close out and mark the ride request as Completed in the Command Center. 

5. Repeat for remaining passengers

DROPPING OFF CUSTOMERS

1. Once the passenger is physically in the vehicle, select “Yes” ON SHUTTLE. 

2. Press “Go” to start driving to the passenger’s location.  

3. Once the customer gets off the vehicle, press “DONE”. It will ask, "has the passenger exited the vehicle?", choose “YES” this will close out and mark the ride request as Completed in the Command Center.

4. Repeat for remaining passengers

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