Troubleshooting

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13 articles in this collection
Written by Kristine Aguirre

Troubleshooting: Command Center after Refresh

loading screen, refresh, clear browsing history
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Written by Kristine Aguirre
Updated over a week ago

6 Common iOS 11 problems that might affect Driver App users

iOS 11
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Written by Kristine Aguirre
Updated over a week ago

5 Common Android issues encountered by Driver App users

Android phone problems, android phone issues
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Written by Kristine Aguirre
Updated over a week ago

Command Center: Shuttle not being tracked

purple line, no shuttle, real-time tracking
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Written by Kristine Aguirre
Updated over a week ago

Troubleshooting: Command Center - Ride Grayed Out

Ride Grayed Out, Ride not getting assigned, Ride Waiting
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Written by Kristine Aguirre
Updated over a week ago

Troubleshooting Command Center: Blank Screen

This article will help you understand why you need to refresh your browser. #blankscreen, #purplescreen, #loading
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Written by Kristine Aguirre
Updated over a week ago

Troubleshooting: Command Center

Command Center is freezing, frozen screen, not updating, vehicles not moving, white screen, purple screen, vehicles not showing
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Written by Kristine Aguirre
Updated over a week ago

Troubleshooting Driver App

What to do if the Driver app is not working? Drivers being logged out or issues with the Driver app
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Written by Kristine Aguirre
Updated over a week ago

Troubleshooting Location Services - Iphone and Ipad

Issues with location services on Iphone and Ipad
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Written by Kristine Aguirre
Updated over a week ago

Troubleshooting Location Services - Android

Issues with location services on android phones
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Written by Kristine Aguirre
Updated over a week ago

Troubleshooting Location Services - Computer

Issues with location services on office computer.
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Written by Kristine Aguirre
Updated over a week ago

Customer Service

Customer Service number, email, chat
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Written by Kristine Aguirre
Updated over a week ago

Forgot Password

Forgot your log-in details?
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Written by Kristine Aguirre
Updated over a week ago