When to Log In
Rides can be automatically assigned to drivers anytime they are logged in to their Driver App. Therefore, drivers should log in to the Driver App when they are available to receive rides. This generally includes:
At the start of the driver's work shift for the day
When returning from any longer scheduled breaks, such as a lunch break
These are the recommended log in times, but stations may have their own policy in addition to or instead of this for when drivers should log in.
How to Login
1. Station ID, Username, and Password
On the login screen enter:
Station ID: A four-digit number shared by everyone at the station
Username: Unique to each user
Password: Assigned to each user
Tap the Login button or Go/ Next / Return on your phone’s keyboard.
2. Color Selection Screen
On the color selection screen, select an available color. The number and specific colors shown depend on the number of shuttles the station has. Unavailable colors will have a lock icon and who is using that color.
The color selected is the shuttle icon’s color in the Command Center and Passenger App. However, the color selected has little to no impact on the driver’s use of the Driver App and therefore any available color can be selected.
3. Phone Number and Seat Number / Capacity
Phone Number: 10-digit phone number that customers can contact the driver at, most often the number of the mobile phone the Driver App is installed on
Number of Seats/ Capacity: Number of seats the shuttle vehicle has available for customers/ passengers
Tap Ok or Claim.
❗The phone number entered links to the Passenger App and gives customers the option to contact the driver at this number. The number of seats/capacity is one of the factors of the algorithm that assigns and orders rides. Therefore, it is important that these two fields are correctly entered every time.