This article provides information on how to view the details of an individual customer’s job:

There are two ways to view a particular job:

  1. Click on the customer’s name on the calendar view.
  2. Click on a job on the map view.

Job Form appears with familiar information but with four additional items: 

  • The Job ID is a system-generated ID that is assigned to each job created. The job ID also appears in the Driver App.
  • The Current status shows that six possible job statuses a job can have. Check here to understand what those Job Statuses mean. 
  • Created By shows the associate’s name, who created the job.
  • Drivers or Specialists can add notes about the job through the Driver app, and this will appear under Specialist Notes.


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