Jobs Platform | Quickride Help Center

Command Center - Administrator Features

Jobs Command Center: Insights Dashboard

How to run, read, and print metrics in the Command Center of the Jobs Platform.

Written by Kristine Aguirre
Updated over a week ago

Jobs Command Center: Message of the Day

How to create an internal message within the Command Center of the Jobs Platform.

Written by Kristine Aguirre
Updated over a week ago

Jobs Command Center: Job Report

How to run, download, and read a report in the Command Center of the Jobs Platform.

Written by Kristine Aguirre
Updated over a week ago

Jobs Command Center: SMS Templates

How admin users can view and edit customer-facing SMSes/ text messages in the Command Center of the Jobs Platform.

Written by Kristine Aguirre
Updated over a week ago

Jobs Command Center: Station Settings

How admin users can define Station Settings (service radius, operating hours, etc.) in the Command Center of the Jobs Platform.

Written by Kristine Aguirre
Updated over a week ago

Jobs Command Center: Users

How admin users can add/ create, view, edit, and disable users in the Command Center of the Jobs Platform.

Written by Kristine Aguirre
Updated over a week ago

Command Center - Creating Jobs

Jobs Command Center: Creating Jobs

How to create/ schedule a job for a customer in the Command Center of the Jobs Platform.

Written by Kristine Aguirre
Updated over a week ago

Jobs Command Center: Creating Jobs from Existing Jobs

How to create a new job from an existing job in the Command Center of the Job Platform.

Written by Kristine Aguirre
Updated over a week ago

Command Center - Viewing & Managing Jobs

Jobs Command Center: Viewing Jobs

How to view the details of a job in the Command Center of the Jobs Platform.

Written by Kristine Aguirre
Updated over a week ago

Jobs Command Center: Editing Jobs

How to edit a job (including job date and time, assigned specialist, details, etc.) in the Command Center of the Jobs Platform.

Written by Kristine Aguirre
Updated over a week ago

Jobs Command Center: Cancelling Jobs

How to cancel a job in the Command Center of the Jobs Platform.

Written by Kristine Aguirre
Updated over a week ago

Jobs Command Center: Reassigning Jobs

How to reassign a job in the Command Center of the Jobs Platform.

Written by Kristine Aguirre
Updated over a week ago

Command Center - Features & Controls

Jobs Command Center: Filtering Jobs

How to filter jobs on the Job List, Calendar, and Map in the Command Center of the Shuttles Platform.

Written by Kristine Aguirre
Updated over a week ago

Jobs Command Center: Features and Controls

Overview of the features and controls in the Command Center of the Shuttles Platform.

Written by Kristine Aguirre
Updated over a week ago

Jobs Command Center: Job Statuses

What job statuses and colors mean, who can mark them, and how they display in the Command Center of the Jobs Platform.

Written by Kristine Aguirre
Updated over a week ago

Jobs Command Center: Urgent Tasks

What urgent tasks mean and how to manage them in the Command Center of the Jobs Platform.

Written by Kristine Aguirre
Updated over a week ago

Specialist App

Specialist App: Download On iPhone & Android

Phone compatibility requirements and how to download the Jobs Platform's Specialist App on iPhones and Android Phones.

Written by Kristine Aguirre
Updated over a week ago

Specialist App: Features and Controls

Overview of the features and controls in the Specialist App of the Jobs Platform including how to contact a customer and use navigation.

Written by Kristine Aguirre
Updated over a week ago

Specialist App: User Guide

Visual guide for specialists on how to use their Specialist App, including step-by-step instructions for marking job statuses and FAQs.

Written by Kristine Aguirre
Updated over a week ago

Specialist App: Logging Out

How to log out of the Specialist App of the Jobs Platform.

Written by Kristine Aguirre
Updated over a week ago

Customer App

Customer App: Job Status

How customers see their job status in the Customer App of the Jobs Platform.

Written by Kristine Aguirre
Updated over a week ago

Vehicle Pick-Up & Delivery Process Guides

Contactless Vehicle Pick-up & Delivery: Shuttles & Jobs Platforms

Process guide for vehicle pick-up & delivery using the Jobs Platform and a Shuttles Platform-managed shuttle as a chase vehicle

Written by Kristine Aguirre
Updated over a week ago

Contactless Vehicle Pick-up & Delivery: Jobs Platform With a Chase Vehicle

Process guide for vehicle pick-up & delivery using the Jobs Platform and a chase vehicle (e.g. company-owned, Uber/Lyft, etc.)

Written by Kristine Aguirre
Updated over a week ago

Contactless Vehicle Pick-up & Delivery: Jobs Platform Without a Chase Vehicle

Process guide for vehicle pick-up & delivery using the Jobs Platform without a chase vehicle (e.g. flatbed/tow truck, loaner swap, etc.)

Written by Kristine Aguirre
Updated over a week ago