What the Job Report Is
The Job Report gives detailed data for all jobs in a specified date range.
Users can view the Job Report in the Command Center.
How to View the Job Report
To view the Job Report, click on Settings and then Job Report.
How to Run the Job Report
Click on the calendar icon in Start and choose a specific date.
Click on the calendar icon in End and choose a specific date.
Click Search Jobs.
Optional: Click the download icon to download the report in an Excel CSV file.
How to Read the Job Report
Important: The display within the Job Report tab displays a limited number of fields. To view all the fields the report contains, download it.
Fields in the Display
ID: the unique ID number assigned to a job
Date Created: the date and time the job was created*
Start Time: the date and time the job was scheduled to start*
End Time: the date and time the job was scheduled to end*
Wnty: 'Yes' if the vehicle was marked as being under warranty or 'No' if the vehicle was marked as not being under warranty
Assignee: the user the job was assigned to
Created By: the user that created the job
Customer: the customer's name and phone number
Address: the job location address
Status: the job status (click here for a detailed explanation of statuses)
Additional Fields in the Excel CSV File
Date Updated: the date and time the job was last updated*
Description: the text that was entered in Job Details
Notes: the notes that were entered in the Specialist App
Reference Number: the text that was entered in Reference Number
Last Updated By: the user that last made an edit or updated the job from the Command Center or Specialist App
En Route Time: the date and time the job was first marked En Route*
Started Time: the date and time the job was first marked Started*
Completed Time: the date and time the job was first marked Completed*
Cancelled Time: the date and time the job was first marked Cancelled*
Problem Time: the date and time the job was first marked Problem*
*Note: All dates and times are in UTC (Universal Time Coordinated).