How the Job List is Organized

The Job List in the Command Center is organized in chronological order by the date and time the jobs were scheduled for. Therefore, the first scheduled job of the selected timeframe (day, week, or month) appears at the top of the list, the next scheduled job appears below it, and so on.

How to Filter the Job List

Filtering the Job List allows administrators, dispatchers, and schedulers to more easily see the jobs that are relevant to them. Filtering the Job List also filters the appointments on the Calendar and the markers on the Map.

  1. Click on Day, Week, or Month to select a timeframe to view
  2. Click Filter Job List
  3. Click on one or more filters
  4. Click # Filters Selected

Filter Options

The majority of the filter options correspond to job statuses.

  • Open: jobs in an open status.
  • En-Route: jobs in an en route status
  • Started: jobs in a started status
  • Completed: jobs in a completed status
  • Cancelled: jobs in a cancelled status
  • Problem: jobs in a problem status
  • Specialist: jobs assigned to specific specialists

How to Filter by Specialist

  1. Click on Day, Week, or Month to select a timeframe to view
  2. Click Filter Job List
  3. Click Specialist
  4. In the Specialist modal, select one or more specialists’ names*
  5. Click Apply

*The Specialist modal shows the names of users who have jobs assigned to them for the selected timeframe with the number of jobs each of those users has assigned.

How to Change Filters

  1. Click # Filters Selected
  2. Click on already selected filters** and/or click additional filters
  3. Click # Filters Selected

**Clicking on the Specialist filter will open the Specialist modal to unselect already selected specialists and/or select additional specialists.

How to Clear Filters

  1. Click # Filters Selected
  2. Click Show All
  3. Click Filter Job List
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