Quickride

Troubleshooting for - no or delayed notifications for rides or no sounds with notifications - in the Driver App of the Shuttles Platform.

Driver App: No Notifications and/or No Sounds

Troubleshooting for - drivers unable to log in, shuttle color locked and driver logged out - in the Driver App of the Shuttles Platforms.

Driver App: Unable to Log in, Shuttle Color Locked

Troubleshooting for - shuttle getting this error message java.lang.runtimeexception:java.net.unknownhostexception:unable to resolve

Shuttles Command Center: Shuttle Error (Driver Disconnected From Platform)

Troubleshooting for - rides appear slowly, manual refresh needed to see new rides or changes  - in the Driver App of the Shuttles Platform.

Driver App: Ride List Not Updating Automatically

Troubleshooting for - navigation giving a longer than expected or inconvenient driving route - in the Driver App of the Shuttles Platform.

Driver App: Navigation/ Routing Issues

Driver App: Checking Ride List

Driver App: Enable/Disable Voice Navigation

Kristine Aguirre

Shuttles Platform - Driver App Issues

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