Troubleshooting

Troubleshooting for common issues in the Jobs and Shuttles Platforms

Kristine Aguirre avatar
16 articles in this collection
Written by Kristine Aguirre
Shuttles Platform - Driver App Issues

Troubleshooting: Driver App

What to do if the Driver app is not working? Drivers being logged out or issues with the Driver app
Kristine Aguirre avatar
Written by Kristine Aguirre
Updated over a week ago

Driver App: No Notifications and/or No Sounds

How to troubleshoot the issue of drivers not getting notifications and/or sounds for rides in the Driver App of the Shuttles Platform.
Kristine Aguirre avatar
Written by Kristine Aguirre
Updated over a week ago

Driver App: Unable to Receive Rides

If your Driver logs in and gets directed to the ride list and unable to receive rides.
Kristine Aguirre avatar
Written by Kristine Aguirre
Updated over a week ago

Troubleshooting: Driver App's Ride List Not Updated

How to get the latest update if in case multiple rides are being added to the Driver.
Kristine Aguirre avatar
Written by Kristine Aguirre
Updated over a week ago

Troubleshooting Location Services - Android

Issues with location services on android phones
Kristine Aguirre avatar
Written by Kristine Aguirre
Updated over a week ago

Troubleshooting Location Services - Iphone and Ipad

Issues with location services on Iphone and Ipad
Kristine Aguirre avatar
Written by Kristine Aguirre
Updated over a week ago

Troubleshooting: 5 Common Android issues

Common Android issues encountered by Driver App users
Kristine Aguirre avatar
Written by Kristine Aguirre
Updated over a week ago

Troubleshooting: 6 Common iOS 11 problems

Common iOS 11 problems that might affect Driver App users
Kristine Aguirre avatar
Written by Kristine Aguirre
Updated over a week ago

How to clear app cache on Android

How to fix the driver app if its misbehaving
Kristine Aguirre avatar
Written by Kristine Aguirre
Updated over a week ago